Privacy Policy

Who we are

Koehler Vacation Rentals is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website and use our services. By using our website and services, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information

We may collect the following personal information from you:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Booking Information: Dates of stay, number of guests, special requests, and payment details.
  • Communication Records: Emails, messages, and other communications with us.

Non-Personal Information

We may also collect non-personal information, such as:

  • Usage Data: Information about how you use our website, including IP address, browser type, operating system, pages visited, and the date and time of your visit.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website and collect information about your browsing activities.

How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Bookings: To manage and process your reservations, payments, and related services.
  • To Communicate with You: To respond to your inquiries, send booking confirmations, provide customer support, and share updates about your stay.
  • To Improve Our Services: To analyze website usage, improve our offerings, and enhance user experience.
  • To Send Marketing Communications: To send you promotional offers, newsletters, and information about our services, unless you opt out of receiving such communications.
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

How We Share Your Information

We may share your information with:

  • Service Providers: Third-party service providers who assist us in operating our website, processing payments, and providing related services.
  • Legal Requirements: Authorities or legal entities if required by law or in response to legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission or storage system can be guaranteed to be 100% secure.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Update: You can request access to and update your personal information by contacting us.
  • Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
  • Delete: You can request the deletion of your personal information, subject to legal and contractual obligations.

Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the latest revision.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us.

Thank you for choosing Koehler Vacation Rentals. We value your privacy and are committed to ensuring a secure and enjoyable experience for all our guests.

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